eCommerce Logistics
September 16, 2024

When is it Too Late to Ship for the Holidays?

We are heading into the busiest time of the quarter with the holidays quickly approaching. To help you prepare for 2020's wave (more like tsunami) of holiday shipments, and to ensure that your shipments arrive on time.
Brett Haskins

As the holiday season ramps up, gift shopping sends consumer demand soaring. This peak period challenges businesses with high delivery volume, resulting in longer shipping times and higher costs – especially for last-minute deliveries. 

To help you plan better and avoid the holiday rush, we've compiled the most recent 2024 shipping deadlines from USPS, UPS, and FedEx.

2024 Holiday Shipping Deadlines for Major Carriers

Here are the shipping deadlines from the country's top carriers so you can rest assured your gifts arrive just in time for the holidays! 

USPS Holiday Shipping Deadlines 2024

  • USPS Ground Advantage - December 14 (Saturday)
  • First-Class Mail Service - December 14 (Saturday)
  • Priority Mail Service - December 16 (Monday)
  • Priority Mail Express Service - December 20 (Friday)

FedEx Holiday Shipping Deadlines 2024

  • FedEx SameDay - December 24 (Tuesday)
  • FedEx Express Saver - December 19 (Thursday)
  • FedEx Ground Economy, FedEx Standard Overnight, and FedEx First Overnight - December 13 (Friday)
  • FedEx Priority Overnight - December 23 (Monday)
  • FedEx 2Day - December 20 (Friday)
  • FedEx Home Delivery - December 23 (Monday) (one-day shipping)

UPS Holiday Shipping Deadlines 2024

  • UPS Ground Shipping - Check ups.com/ctc for more information and changes in the timeline due to potential holiday delays.
  • UPS 3 Day Select - December 18 (Wednesday)
  • UPS 2nd Day Air - December 20 (Friday)
  • UPS Next Day Air - December 22 (Sunday)

DHL Holiday Shipping Deadlines 2024

  • DHL Express Worldwide - December 21 (Saturday)
  • DHL Domestic Express - December 22 (Sunday)
  • DHL Ground - December 18 (Wednesday)
  • DSmartMail Expedited Max - December 15 (Sunday)
  • SmartMail Expedited - December 13 (Friday)
  • SmartMail Ground - December 8 (Sunday)

Please note that these dates can change without prior notice. Make sure to check regularly for updates, as the schedule may be adjusted to accommodate any changes in holiday shipping timelines.

What Happens If You Miss the Holiday Shipping Deadline?

Nothing frustrates customers more than delayed parcels during the holidays, leading to disappointment in recipients, especially if the shipment was for an important holiday event or celebration. 

Customers may also be forced to spend extra for express services, which could be difficult during the holiday rush when shipping demand is high. 

Here are some implications that could negatively impact businesses:

Poor customer experience

Missed holiday deadlines may lead to customer frustration, which directly affects their perception of your business. Even if the delays were due to late customer orders, this doesn't change their perceived slow service from your company. As such, angry customers may leave negative reviews for your service.

Last-minute demand surge

When customers miss holiday shipping deadlines, they may resort to using expedited services, which can result in a last-minute holiday surge. This adds strain and pressure on companies already operating at maximum capacity, pushing them to accommodate more packages than initially planned.

Conversely, shipping companies may profit from missed holiday shipping deadlines by charging extra fees for expedited or priority services.

Complex scheduling and operations

Since more customers rely on express or expedited services, logistics companies will adjust their delivery schedules. They may prioritize time-sensitive packages over regular shipments. This could lead to operational inefficiencies and extended delays for regular shipments, which impacts business operations.

Operational adjustments

Companies may be forced to adjust to accommodate expedited shipments, resulting in logistical challenges. These may include overextending sorting facilities, delivery drivers working overtime, and limited transport capacity.

Lost sales

Customers may turn to other companies with better rates and efficient services that can accommodate their last-minute holiday shipping requests, resulting in lost sales. Although missing holiday shipping deadlines can bring additional revenue from expedited services, this may create operational challenges and impact customer satisfaction.

How to Keep Your Customers Informed About Shipping Deadlines 

Here are tips and strategies to avoid customers missing holiday shipping deadlines:

Tip #1: Plan ahead and get the word out

Add banners or pop-ups to your website to inform customers about important shipping dates. You can also send out emails and newsletters to customers with reminders on holiday shipping deadlines, especially as the holidays approach. Posting updates on social media platforms like Facebook, Instagram, and LinkedIn may also help remind customers of critical dates. 

Tip #2: Add clear notifications during checkout

Integrate automated reminders during the checkout process to inform customers about holiday shipping deadlines based on their selected delivery option. If the due date has passed, you can include notifications and website disclaimers indicating if the item will arrive after the holidays. 

Tip #3: Update your website's FAQ section

If your website has a blog section, write informative posts or update your FAQ section. Inform customers about:

  • Holiday shipping deadlines
  • Available shipping options during the holidays
  • The importance of placing orders early 

This page will serve as an all-in-one source for customers for the holidays. You can also share this page across social media pages and channels. 

Tip #4: Train your customer service team

Ensure your customer service team is prepared to answer all holiday shipping-related inquiries. Inform them of important deadline information so they can adequately inform customers during live chats, phone calls, and in-store interactions. 

Tip #5: Pick the right shipping partner

A shipping and fulfillment partner can help businesses and their customers avoid holiday shipping delays by optimizing their operations, increasing efficiency, and improving overall logistics management. 

Beat the Holiday Shipping Rush with iDrive Logistics

Being informed about the holiday shipping schedule is crucial for both customers and eCommerce businesses. By meeting deadlines, they can avoid:

  • Expedited shipping fees
  • Ensure timely gift delivery
  • Maintain positive customer experiences 

Planning and shipping early also helps alleviate pressure on shipping companies. This contributes to smoother operations during the busiest time of the year!

This holiday season, let iDrive Logistics help you by providing innovative shipping solutions to ensure that your customers' holiday shipments arrive on time. Your business can maximize the holiday rush through optimized rates, various carrier options, and excellent customer service. 

Get in touch with iDrive Logistics, and we’ll help you find the right shipping solution for your business.

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