eCommerce
eCommerce fulfillment & shipping solutions for growing brands
Come to grow, stay for the exceptional service and quality customer experience.
Everywhere you sell
Trusted by great companies
DTC, B2B, FBM and everything in between
The iDrive Fulfillment Network is a national network of top-tier owner operated warehouses for brands and retailers who require the highest level of service with a focus on customer experience.
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Fulfillment
Quick and accurate, with no shrinkage, is what we strive for every day. It's in our DNA and part of our Satisfaction Guarantee.
Popular features
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Multichannel Fulfillment -
B2B retail compliance
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Inventory management
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Optimized Shipping
Shipping is a big part of the "Customer Experience". That's why we have experts in-house making sure it's done right.
Popular features
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Multi carrier rate shopping
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Optimized check out experience
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Consolidated billing & reporting
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Returns
Returns can be challenging, but they don't have to be. iDrive handles all types of returns and makes sure you save money in the process.
Popular features
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Exchanges and credit options
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Click or scan to print label
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Low cost shipping options
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Warehousing
iDrive's organized, well-run warehouses will consistently produce a better experience for both you and your customers.
Popular features
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Inventory management
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Lot and expiration controls
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FDA registered facilities
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Custom Requirements
Your brand is unique, so are your requirements.
Popular features
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Kitting & Assembly
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Subscription boxes
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Custom packaging & pack-ins
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International
Grow topline 10-20% by setting up your shopping cart for international selling. iDrive will show you how and guide you in the process.
Popular features
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DDU and DDP options
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Huge discounts off published rates
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Multiple shipping options
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Inventory Management
With iDrive, you get highly transparent, accurate data to ensure that products are always in stock and selling.
Popular features
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Lot Control
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FIFO pick order
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Exception report
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LTL/FTL Freight
Convenience and cost savings are our approach to providing freight options for our warehouse customers.
Popular features
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Rate shop multiple carriers
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Simple quoting process
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Consolidated billing
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Account Management
Call, text, or Slack a real person who knows your business and can answer questions in real time - no excuses, no runarounds, just results.
Popular features
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Dedicated account manager
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Quarterly business reviews
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Proactive account monitoring
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Our fulfillment locations
The iDrive Fulfillment Network is a national network of top-tier, owner-operated fulfillment warehouses for brands and retailers that require the highest level of service, with a focus on customer experience.
How it works
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Step 1
Gather requirements & analyze data
Engaging with iDrive is simple and straightforward. We listen to your requirements and then analyze your shipping PLD to determine which locations are the best fit for your fulfillment needs and for shipping optimization. Using this data, we create a formal RFP and send it to at least three partners to provide preliminary quotes for you to decide who to engage with.
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Understand needs & unique requirements
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Estimate shipping savings
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Determine optimal fulfillment locations
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Step 2
Select the right warehouse partners
Once we know what you want and need, as well as which locations make the most financial sense for shipping and logistics, we invite a minimum of three different fulfillment partners to bid on your business. Having already provided you with the optimal shipping rates and carrier selections, your focus will be selecting the right warehousing partner that you feel most comfortable with.
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Focus on warehouse capabilities and SLAs
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Preference of people & location
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iDrive provides shipping at all fulfillment locations
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Step 3
Receiving & onboarding
Once you decide which warehouse location to contract with, you can start delivering your product to that location. iDrive works on the backend to ensure that the warehouse is set up to ship your products exactly as discussed in earlier meetings. After a quick shopping cart and checkout process audit, iDrive will finalize your carriers/service levels to ensure an optimal customer experience.
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Start sending product to warehouse
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Receive, log, integrate, set-up and report
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Optimize cart check out and shipping SLAs
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Step 4
Fulfill orders & ship product
With everything set up and ready to go, it's time to start fulfilling and shipping orders. The more you ship, the more efficient the process becomes and the more discounts you receive on shipping. In the iDrive network, you can expect complete transparency into your daily operations and have full visibility into where your shipments are at any given time.
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Dailly focus on Pick, Pack, and Ship efficiency
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Strict adherence to warehousing SLAs
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Excellent customer service & account management
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Get your FREE shipping and fulfillment optimization report
Learn where your optimal fulfillment location should be and how much you could be saving with iDrive.
Why brands choose us
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Everyone at iDrive is very approachable and friendly. When we have criticisms or issues, it's easy to approach them and bring it up. It's important to have a good working rapport with the people that deal with on a daily basis so if anything goes wrong you know going to listen to you and work their hardest to try to keep that from happening again.
Michelle Williams T3 Daily Operations -
I appreciate the dedicated shipping resources I get with iDrive. My account manager goes above and beyond to make sure that my rates and shipping options are aligned with my customers' expectations, and that I am always aware of any issues that come up with the carriers. On the fulfillment side, iDrive has a done a good job communicating and keeping me updated on the things I care about most.
Andrew Beltran Co-Founder Original Grain -
The iDrive Logistics team has been a great resource for supporting our fulfillment growth and providing visibility for our day-to-day operations.
Lauren Winter Operations Coordinator -
Our number of orders shipped has grown 300% since we switched to iDrive in just the last year. I'm glad we've had iDrive as a partner to do that because I don't know that we could have grown as quickly with our last fulfillment center.
Robie Helm Director of Operations -
We wanted someone that could, bare minimum, ship out fast and could fulfill orders reliably, iDrive does such a good job in such a professional way that it's become almost thoughtless on our side. Whereas with our other 3PL before it was a very hands on thing making sure things get sent out.
Ben Perkins Founder
You're in good hands
iDrive facilities consistently exceed industry standard metrics for quality and performance because your success is our business.
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Order accuracy
99.9%+ -
Service Guarantee
100% -
Shipping accuracy
99.9%+ -
Dock to Stock
2 Days -
Customer retention
85% -
Shrinkage less than
<.05%
Our Service Guarantee
As an extension of your business and steward of your brand, we take our fulfillment and shipping responsibilities seriously. As such, we guarantee that on the rare occasion we make a mistake, we will fix it quickly and at no additional charge to you.
Our Guarantee
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We will always act in your best interest -
We will receive inventory in a timely manner (within 2 business days)
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We will accept zero shrinkage within the warehouse
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We will ship your orders on time and in accordance with you SLA
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We will ship your order accurately or cover the costs to fix the mistake
Let's get started
If you're considering switching 3PLs to a more professional service or are looking for the first time, we'd love the opportunity to show you what iDrive has to offer.
