Insight & Advice from iDrive's team of shipping experts

Small business owners are passionate about their product and logistics woes can interfere with their focus. Defining and enforcing consistent practices is difficult, but custom business rules may be able to help.

An often-overlooked aspect of a customer’s experience is what happens after their purchase is placed. This is called the post-purchase experience and plays an extremely important role in creating customer loyalty.

The journey of a product from your business to your customer sometimes can seem as fraught as Odysseus’ adventures in the Odyssey (well, maybe a little less intense). How do you manage customer experience? Data is key.

Technology empowers small eCommerce businesses not just to compete with industry giants but to thrive and reach their goals more efficiently.

If you’re involved with shipping products you’ve probably heard the term ‘rate shopping’. Rate shopping refers to comparing rates of different carriers to select the cheapest service, but what if shippers were thinking about it all wrong?

Watch a reply on carrier contracts and how to read them, by iDrive Logistics President Glenn Gooding.

Plenty of businesses have been missing out due to out-of-stock issues over the last few months. So how can you avoid losing money because of out-of-stock problems? One of the best ways is by implementing technology that fosters visibility.

The transportation landscape has been shifting drastically of late and it can be hard to know how to increase reliability and cut down on costs. The number one resource in determining the best fit for your business? Data.